According to an infographic by Business Backer, 93 percent of employees feel that trust in their boss is essential to being satisfied at work. Employees who aren’t satisfied might be tempted to work with less excitement, to miss work or cause problems within the workplace.
That’s why, if you want to keep your business running smoothly, it’s important to build trust with your employees. Good leaders use all sorts of communication tricks to learn what their employees are feeling, adapt based on those feelings and then clearly explain what to do next.
This infographic breaks down 10 proven ways to build trust, which include:
- Show them the big picture. If your employees can understand the company’s direction, they can contextualize their efforts and see why they’re important. That’s why you should always introduce company goals, ways of working and role expectations for every new employee.
- Set clear expectations. This goes back to the first point. But if you can define exactly what’s needed, then your employees can be more focused and trust that their efforts are worthwhile. You should ask them to recap what you’re telling them and ask if your expectations are achievable. That way, everyone is on the same page about what comes next.
You can learn about the other strategies in the infographic below.
Frequently Asked Questions About Leaders
How do effective leaders build trust with their employees?
Being approachable and friendly (people trust leaders they like). Showing support for your team members, even when they make mistakes. Balancing the need for results with being considerate of others and their feelings. Working hard to win over people by being respectful of their ideas and perspectives.
How followers can trust their leader?
Followers may well base most of their trust in a leader on relational interactions. They quickly arrive at a rough assessment of the quality of their relationship with the leader. If the assessment is positive, the leader is trusted, and other kinds of leadership become effective.
How does trust affect leadership?
When your team trusts you as a leader, it increases commitment to team goals. … You’ll then find yourself unable to inspire, influence, and create real change—an ineffective leader. “When your team doesn’t trust you, you don’t get their best effort.” We can all agree that trust is good.
What is the role of leader in building trust?
Three behaviors are essential. The first is to create positive relationships on your team. There are a number of ways to do this, including: helping employees cooperate, resolving conflicts between others, giving honest feedback, and checking in with people about their concerns.
What is trust in leadership?
In a leadership context, trust means that employees expect their leaders to treat them well, and, as a consequence, are comfortable being open with their leaders. In 2002, Kurt Dirks and Donald Ferrin collected research on trust in leadership from over 27,000 people in 106 different studies.